Last updated: July 06, 2022

Please read these terms and conditions carefully before using Our Service.

You can return the Item within 14 days in these cases :

  • The Item doesn’t work as described.
  • The Item doesn’t match the description.
  • The Unsolved issue with an Item.
  • Please keep in mind all licenses sold by Digitallysupply.com ® are valid for 1 unique PC and cannot be transferred. (unless specified otherwise)


  • After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least (1 – 6) hours from the receipt of your item to process your return. Depending on the yard company, refunds may take 1-2 billing cycles to appear on your credit card statement. We will notify you by email when your return has been processed.

Microsoft’s Products Return & Warranty Policy From A to Z

  • Please read the return policy on the product page.
  • For defective or damaged products, please get in touch with us at the contact details below to arrange a refund or exchange.
  • Digitallysupply.com ® reserves the right to check the product key for Activation details within Two calendar days. If the test reveals that the product key has already been activated, after the purchase, Digitallysupply.com ® has the right to refuse refund, since the purchased service has been provided as agreed..
  • NO REFUND if the customer received a working license.
  • The refund is issued on the same payment method used during the purchase.

We do not accept returns when :

  • The customer changed his mind or placed an order by mistake(due to the nature of a digital item, we do not allow returns for this reason) Software is not compatible with customer hardware (software compatibility is entirely the responsibility of the customer). example 1, purchases a Windows software package for a MAC machine example 2, purchases a product suitable for windows 10 only, but has a windows 8 operating system.
  • Digitallysupply.com ® does not take liability for any underlying local issues with the computer that could prevent the normal functioning of any software sold.

By placing an order on our site you automatically agree with our Return Policy. We reserve the right to change or modify any of the terms at any time.


  • If you have any questions concerning our return policy, please contact us at: [email protected]
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